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This policy describes when refunds may apply to orders placed through this platform.
If an order cannot be processed due to an error on our side, or a duplicate payment is made, you are eligible for a refund of the amount paid for the affected order. Service charges for orders already processed may be non-refundable.
Contact support with your Order ID and payment reference. We will review eligible requests and respond within a reasonable time.
Approved refunds are returned to the original payment method; the time to reflect depends on your bank or provider.